Last week I have received this inquisitive question from one of my team members. So I thought of sharing my personal experience as of now how our team works in Hi-Tech ITO.
- We have marketing team who gets prospect list, client meeting, web research etc.
- Pre-sale team works on chunk lists like from SEO, direct calling, existing client list which can be the prospects for the software development, IT trade fair like CeBIT, reference from the existing client, bidding portal, consultant companies and social media etc.
- This team gets the broad level requirement specification in form of email or document.
- While this is in process, they provide information about Hi-Tech and the various services it currently offers and details about our development expertise etc. are shared with the prospect.
- Inquiry gets allocated to respective project manager or Business Analyst depending upon their availability for performing the impact analysis and finalizing effort estimates
- We sign strict NDA to give them assurance about the privacy of the project information
